ritz carlton spa, charlotte
The salt room is included for free for all spa guests and doesnt require an access pass. <link rel="stylesheet" href="styles.7e866a1c5c103219.css"> Guests appreciate our proximity to local attractions including notable museums and idyllic parks. The Relaxation Lounge looks like a room youd see on a tour of a celebritys lavish home. Get lost in one of the five treatment rooms for an excuse to extend your weekend of pampering. When was the last time you had a massage? In order to get to the spa, you have to take the elevator up to the 17th floor. They also had left many bottles of room temperature water in the kitchen, and left a fan by the bed with an extension cord. The showers are all in different states of working, different heads, some have all the soaps/conditioners, others have part of them somewhere in the shower. What are some restaurants close to The Ritz-Carlton, Charlotte? Customize your visit with our carefully curated collection of local attractions and experiences. Wellness in Charlotte NC | Healthy in Charlotte NC Flat-screen TV, 99 m He was GREAT! emails, phone numbers, credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (i.e. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. If youd like a Saturday, youll need to book several weeks in advance. %%EOF hbbd```b``v W,d{A$u0&@$10,~6 $]2&e@ b30\ [,Lv?.v#Hw Rooms Executive Annie really made a huge difference in making sure things were largely perfect from that moment forward. After the game we ate dinner at the steak house located in the hotel, and the food and service was very good. And the amenities are where its at so plan to allot plenty of time for your spa visit, both before and after your service for chilling and using all the things. The 5-star The Ritz-Carlton, Charlotte Hotel is situated 0.8 km from the Uptown-area BB and T Park Stadium. A Look Inside Ritz-Carlton's Salt Room - Charlotte Magazine Top room amenities include a minibar, air conditioning, and a flat screen TV. Hotel:The hotel is a little nondescript from the outside and suffers from a tiny driveway. The room was immaculate (as always), the beds are comfortable, and the whole staff was friendly and helpful (as always)! That's about 182.14EUR. (That was directly stated from an employee) I bought this gift card for my friend for $140 during the pandemic as a birthday gift because the basic massage use to be around $150. If youre in the Charlotte area and want to buy a gift for someone, may I suggest a gift card to The Ritz-Carlton Spa? The salt room which I was most excited about had a ladder stored in the room and it looked to be under repair. There are also Bird scooters all around, so it's super easy to get around downtown Charlotte. All they said was that I could try again on another weekend, but someone else is booked, just not me. As you can see, there was nothing truly dire, it just wasn't an exceptional stay warranting high end reputation and price point. To see correct prices and occupancy info, add the number and ages of children in your group to your search. A huge living room with pullout couch, two wing chairs, and a large InterneTV along with a work space. This was our second stay at the Ritz Carlton and it exceeded our expectations. Unwind in upscale suites complete with local touches, an elevated beverage experience, and carpets inspired by a North Carolina designer. (Only true blackout shades werent.) Yes, its totally a luxury, but thats why something like this would make a perfect gift. All were significantly better, especially if you have Bonvoy status than the Ritz Carlton. We both heard the noises all night. Required fields are marked *. Plenty of room with a separate sitting area. This is the version of our website addressed to speakers of English in the United States. Checking in with Jerome was smooth and he was very professional . We ordered from BLT wine and an appetizer and had to follow up to just get the wine out first and then the food. But it jumped up to $200 for just a basic massage. Salt rooms are great for improving your breathing and enhancing your mood (although theres not a ton of hard research on this particular type of room, but I do think they are becoming more popular). (Technically, you arent supposed to have phones throughout the spa, but it looked like pretty much everyone did, including me.). Spa - Review of The Ritz-Carlton, Charlotte, Charlotte, NC - Tripadvisor Once she knew the kids were coming she sent amazing snack baskets to the room for them.Thank you so much, Im so glad we found our new staycation location!If youre in Charlotte and looking for a great place to stay, look no further! Annie and her team ultimately proved that here. Tripadvisor performs checks on reviews. Awaken your senses at The Ritz Carlton Spa, Charlotte. 47 m Pics are of the executive suite. All in total, I spent five hours at the Ritz that day, and I felt like I did everything I could, except for visiting the fitness center. But once you enter, the hotel lobby is dark and fancy on the inside with plenty of seating and a cool vibe. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. A member of the hotel also called me to see if they could arrange a welcome amenity for me. It was full of big cozy couches, chunky rugs, small tables, thick throw blankets, soothing hums, dark lighting and even a small salt lamp. Facilities include an indoor pool and spa. They have even put up a temporary wall where the jacuzzi is which makes it feel under construction. call when I needed one. Now, I've never worked for hotel operations so maybe this is a brilliant resource allocation to have three greeters and zero valet staff, but I can say as the guest it did not proportionately address my needs. Dear Jenniferel8434QL, Thank you for taking the time to share your recent experience with us. First of all, it took them 3 days to even call us back for an appointment. I am all about supporting businesses in need but to me this was extremely a waste of money. They're also applicable regardless of the comment's tone. The 11 Best Hotels in Charlotte NC | Cond Nast Traveler The men's locker room has two seating areas, one with a small old LG tv in it. Charlotte, This might have been the biggest Bonvoy suite Ive ever had? Enjoy breathtaking views of the Queen's City from our penthouse location. I was soooo beyond embarrassment at this point and disgusted by her attitude. #AmbassadorStatusMatters The hotel chat also confirmed my checklist would be properly handled, and that Id been granted #earlycheckin and #latecheckout. Two entrees, coffee and juice came to $49. I bought this gift card for my friend for $140 during the pandemic as a birthday gift because the basic massage use to be around $150. The service recovery was fantastic. Nearby attractions include Queen City Rides (0.2 miles), Belk Theater at Blumenthal Performing Arts Center (0.06 miles), and Discovery Place Science (0.2 miles). As a customer I understand businesses are going through tough times but don't take all the stuff away AND jack the price up that much. Used the app chat to put the request in for pick up when I left the room shortly after 3pm and was told someone would go up to the room then. After my time in the salt room, I went to the hot sauna, where I also spent 15 minutes. Once those two amenities were enjoyed, I took a quick shower and sipped on some orange-infused water while I waited to be called back for my massage. Five Star Hotels in Charlotte, NC - The Ritz-Carlton We had the most amazing experience at the Ritz. Belk Theater at Blumenthal Performing Arts Center. So embarrassing!!! Flat-screen TV, Mastercard, I have been coming to this Spa for 10 years + and today was the first day visiting after the Pandemic. Dinner with my friend and her son at the hotels BLT restaurant was fantastic and Im a tough judge of steakhouses. Should you choose to use the link below, you assume total responsibility for your use of the website to which you are linking. Once I arrived at the spa, I got a tour of the facilities by the friendliest and most helpful locker room host, then I changed into my robe and went straight to the amenities. Air conditioning 60 0 obj <> endobj I have been coming to this Spa for 10 years + and today was the first day visiting after the Pandemic. Mistakes can be made and are forgivable! The bedroom was also large with two chairs along the King bed, another InterneTV and a truly massive bathroom with a separate tub and shower. The penthouse, bi-level sanctuary includes an indoor Aqua Lounge with swimming pool, spa services including five treatment rooms, relaxation areas, manicure/pedicure studio and fitness center with PRECOR strength and cardio equipment. I am all about supporting businesses in need but to me this was extremely a waste of money. I'm a mom and fitness instructor living in Charlotte, North Carolina. We recommend calling ahead to confirm details. United States, Reserve Now A room with bathrooms. Please do research before booking this property. Within an hour or so, I already had been upgraded to a Parlor Suite. Meeting space:Discover more than 12,000 square feet of state-of-the-art indoor meeting space, 7,000-square feet Ballroom, and nine function rooms ranging from 464 to 3,842 square feet. I regularly visit other comparable spas (e.g. The Charlotte hotel, opened in late summer 2021, is no exception. experience, you can't go wrong with a Ritz-Carlton. One time, it smelled like someone sprayed air freshener, but next time we can up, the smell was back. And theres a nice refreshment stand with water, fruit-infused water, hot tea and trail mix. Treat yourself to a spa day at The Spa at Ballantyne or The Ritz-Carlton Spa, Charlotte. It was a relaxing setting, not a party setting, and thats just what I needed. When my salad arrived, it looked totally unimpressive, but it was actually quite delicious and light. (That was directly stated from an employee) 201 East Trade Street. The Punch Room is available for private functions. It was totally what I had hoped and for more. It was so good and felt like it lasted a full hour for sure. Only a customer who booked through Booking.com and stayed at a specific property can write a review. business travel features to the top of the filter menu so you can find them faster. Not what youd expect from The Ritz, pretty lackluster. Serenity awaits in the heart of Uptown at the luxurious Ritz-Carlton Spa. We also really like the pool and gym. Taking cues from The luxurious Queen City, this elevated shopping experience is carefully curated with a unique mix of local and globally recognized brands. Ashley at the front desk is amazing, on our last stay I called to find out where the ice machine was located. I was upgraded the day of to a King Executive Suite from the Deluxe Two Queen I'd booked. All content should be genuine and unique to the guest. I would be more than happy to speak offline, so that we may gather further information including your room number to investigate and train further internally. The Spa & Wellness Center at The Ritz-Carlton, Charlotte incorporates treatments utilizing 100% organic products and also features a bromine-treated swimming pool designed to avoid the effects of traditional harsh pool chemicals. Hey, friend! Contributions should be appropriate for a global audience. After my massage, I took another shower, changed into my comfortables (I brought my trusty red sweatsuit to lounge in), then I ordered some lunch and sat on a chaise by the indoor pool (called the Aqua Lounge). If you want to request something specific, you can do that after you select your rate. They offered him another visit the following Saturday (which I do not want to take). I love to share great experiences, and I think twice before sharing a negative review. Booking.com does not accept responsibility or liability for any reviews or responses. And it was there that I decided I would write a review of The Ritz-Carlton Spa in Charlotte. We have people and automated systems that specialize in detecting fake reviews submitted to our platform. The dining and living spaces were spectacularly large and spacious, and the bedroom unto itself was a huge junior suite with an amazing spacious master bathroom. Thanks for reading my review of The Ritz-Carlton Spa in Charlotte. My massage therapist picked me up right outside the womens lounge and dropped me back off there after my service. Definitely not a staycation hotel. Redesigned hotel rooms and suites reflect Charlotte's past and look toward its future through locally-inspired colors and patterns. Inspired by a 19th-century speakeasy, The Punch Room offers 37 seats and a menu driven by local fruits, herbs and vegetables. Staff was limited but very helpful. But it jumped up to $200 for just a basic massage. nearby. By the way, the sauna is also included for free for all spa guests and doesnt require an access pass. Room service is available 24/7. Miscellaneous: I almost never use shoe shine services in hotels but had need on this occasion. Conveniently located restaurants include The Capital Grille, The King's Kitchen, and Rooster's Wood Fired Kitchen. Each dining experience offers a taste of NC cuisine in this Uptown Charlotte hotel. The location is right across from the Epicenter, and about a 10 minute walk to the stadium. And I had everything I needed and more. I had even suggested I should downgrade to avoid the issues. Spa & Wellness Center at The Ritz-Carlton - Charlottes Got A Lot The Ritz-Carlton, Charlotte's only AAA Five-Diamond hotel, is home to a bi-level penthouse spa with a pool, pink Himalayan salt room, sauna, relaxation room, fitness center and nail salon. My wife and I stayed a few weeks ago and had an amazing stay, we knew the kids would enjoy getting away and swimming in the amazing indoor pool.We travel quite a bit and stay at lots of nice properties and one thing that sets a good property apart from a great property is the staff, and thats where this property really shines! Gym was top notch, pretty much everything we have at out at home facility. Michael Matthews Director of Sales & Marketing michael.l.matthews@ritzcarlton.com, Amazing Ambassador upgrade to Ritz-Carlton Suite amidst a wonderful luxury stay, My recent three night award stay at the Ritz-Carlton Charlotte (allowing me to see the Jumpman Invitational UNC basketball victory over Michigan) was pretty impressive with an upgrade to the incredible 2900 square foot Ritz-Carlton Suite, outstanding service and service recovery, great F&B, and perhaps the best air conditioning Ive ever had! We invite you to relax and unwind in the stunning Aqua Lounge, chic Relaxation Lounge and therapeutic Vitality Lounges. Then to top it off, the food was absolutely TERRIBLE. I asked if I could wait for someone to become available and was told no. Try Timed Out Escape in Ballantyne, District 57 near Wesley Heights, or Exit Strategy with multiple Charlotte area locations. We knew when we purchased the spa package and massages the hot tub was broke already so I'll leave that here. This was my last big stop, and once again, I was alone for most of the time. The hotels 12,000 sq. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. There was a problem loading the reviews. On checkout I mentioned the water issue and my parking was waived which I thought was fair. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Yes, The Ritz-Carlton, Charlotte offers airport transportation for guests. Basically what you expect at a Residence Inn except that Residence Inn staff are more customer-centric. Bathtub Visits to the salt room are included in any one of the Ritz's spa packages, as is access to a 16-head "experience shower," sauna, pool, and relaxation area, with everything you need to style your hair post-experience. Not really fair for the customers since the amenities are not all even open. The Ritz-Carlton Charlotte is in an urban setting, and the exterior is nothing exciting. So thats why I went back to shower and change and take my time getting to the pool. The suite was really nice to have since I hosted several groups of friends over the course of my stay. The rooms at The Ritz-Carlton feature a modern and elegant interior. My entire bill was $66 $16 for my last mornings coffee and $50 toward housekeeping gratuity that I had asked to add after forgetting to leave the cash gratuity before my departure. Wouldn't return and wouldn't recommend to others. The penthouse-level fitness center enhances the Spa experience, complete with state-of-the-art equipment and panoramic views of Uptown Charlotte. The Spa & Wellness Center at The Ritz-Carlton, Charlotte incorporates treatments utilizing 100% organic products and also features a bromine-treated swimming pool designed to avoid the effects of traditional harsh pool chemicals. She felt like royalty staying here. Absolutely delightful. When booking more than 9 rooms, different policies and additional supplements may apply. na.spatime.com The Ritz-Carlton, Charlotte blends contemporary dcor and a flair for innovation to immerse guests in a well-appointed luxury escape. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); This site uses Akismet to reduce spam. I knew something was up already before we even arrived. This was not a discounted stay due to COVID. Welcome amenity and nice note from Annie - the only other actual Ritz Carlton feel service of the stay. The hotel left on the dining room table a very generous welcome amenity of chocolate covered strawberries, chocolates, and wine, not to mention a not insubstantial charcuterie plate. Is parking available at The Ritz-Carlton, Charlotte? This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Your email address will not be published. Id go back again in a heartbeat. I ordered my lunch at the spa front desk and was told it was a minimum of 45 minutes until it was ready but they didnt give me an exact estimate. First of all, it took them 3 days to even call us back for an appointment. Both offer luxurious relaxation areas and treatment packages that will have your dry, winter skin saying "namaste." 29. I wanted to book in advance but was told this was not possible and that it was necessary to. See more questions & answers about this hotel from the Tripadvisor community. Happy Monday to you, friend! Claim your listing for free to respond to reviews, update your profile and much more. %PDF-1.6 % Signature spa experiences at The Spa & Wellness Center include the unique Green Your Body Eco-Treatment, utilizing organic and vegan essential oils as well as environmentally-respectful scrubs and polishes. Additional sorting options might be available (by type of traveler, by score, etc). This property is taking steps toward becoming more sustainable that can have environmental and social impact. The property reserves the right to pre-authorize credit cards before arrival. Your email address will automatically be added and stored to receive new posts by email and more. This will be collected by credit card. with screws and loose tiles welcoming you to sit and relax. I would have brought my own food if we knew it was going to be this bad. Check for travel restrictions. The second powder bathroom was great, especially when my friends came over. The hotel reached out several days in advance to touch base and see if we had any questions and made several restaurant recommendations that were close by for lunch. I do think the spa is busiest on Saturdays though, so I just got lucky I was there on a Sunday. They have INCREASED their prices alot to compensate the money the business has lost. Most amenities are closed, but limited valet is still available. Copyright 19962023 Booking.com. Some of the items I'll detail are relatively small misses, which would be ok if the price point was relatively small. Executive suites cater to the business traveler and leisure guest, featuring both a separate living area with views of Uptown Charlotte and state-of-the-art technology. She was attentive, professional and kind. The Ritz-Carlton, Charlotte blends contemporary dcor and a flair for innovation to immerse guests in a well-appointed luxury escape. Pool was also really neat being on the 17th floor and overlooking the city. Providing the highest level of hospitality is our number one priority and Isincerely apologize for failing to meet your expectations. A Lady Goes West is where I share my workouts, simple meals, clean beauty tips and wellness insight with you. The salt room, jacuzzi, relaxing room, and the steam room are closed. The Ritz-Carlton is known for exceptional service, and I felt that there was always someone asking me how I was and helping me. City view Uptown's The Ritz-Carlton's in-house Spa & Wellness Center features a Relaxation Room and an Aqua Lounge, with massage therapists offering tranquil stress-relieving sessions. Good Morning Sal_Paradise, Thank you for such a comprehensive and respectful review of the hotel. Upon check-in photo identification and credit card are required. Coffee was delicious, much better than Im used to getting at even the nicest hotels. On a weekday, it may have been a bit longer of a trip due to traffic. Good thing I had my phone with me to take some photos. They don't post their prices online now & I would have never thought to ask the prices since the prices hasn't changed in years. In the lobby is a wine bar which has some takeout options, a separate lobby bar, a BLT Steak and a coffee shop. Not really fair for the customers since the amenities are not all even open. Unfortunately we stayed at this lovely hotel during the virus pandemic. Room was ok, air conditioner was not operating properly so very warm all night. does not guarantee or assume responsibility for the accuracy or completeness of any information or data displayed through this other website, nor shall The Ritz-Carlton Hotel Company, L.L.C. If you want an exceptional. to my Tuesday arrival, I messaged the hotel team the same #prearrivalchecklist as I had sent via the Ambassador team a week or two before. The penthouse-level fitness center enhances the Spa experience, complete with state-of-the-art equipment and panoramic views of Uptown Charlotte. After you book, we'll provide details so you can contact the property directly. Sounds like a great place to go for a girls spa day! Accommodations: Maybe due to COVID, the spa accommodations were not what I would expect from the Ritz. NC 5+ images. More than 12,000 square feet of meeting and event space Penthouse-level The Ritz-Carlton Spa, Charlotte with spa treatments, a pool, fitness center and other amenities Restaurants and bars: BLT Steak and K Lounge. Please enable JavaScript in your browser to submit the form. The suite was pretty spectacular. Luxury Hotels in Charlotte, NC - The Ritz-Carlton Spas in Charlotte, NC | The Ritz-Carlton, Charlotte As I often say, service isnt just about getting it right the first time but also about recovering when things inevitably go awry. I found the quiet salt room very relaxing, and I chilled in there (alone) for 15 minutes. Loved that! They even compd the first two days room service orders by way of apology for the delivery mishaps without me knowing until I saw the final folio. And I knew my gift card would cover it. Spa and Salon Hours of Operation Monday - Thursday 9 a.m. to 4 p.m. Friday - Sunday 9 a.m. to 7 p.m.. More. Chicken salad that seemed like it was tuna in a can served with chips. Travel might only be permitted for certain purposes, and touristic travel in particular may not be allowed. Approximate prices in EUR for a 1-night stay, Located in the heart of downtown Charlotte, The Ritz-Carlton, Charlotte offers luxurious rooms with a 55" or 65" flat-screen TV.Mn Twins Attendance 2021, Articles R