stratstone mini leeds meet the team
Hi Anna,Thank you very much for 5* review! Our friendly Motability Specialists are here to help with advice on all aspects of MINI Motability. Drive your new MINI with an Extra Big Smile on Your Face, MINI Launch a Final Edition of the Clubman Model, MINI Launches New Limited Edition Convertible EV. Meet the team Monday! Technician provide a very comprehensive report and video. Hi Rachel,Thank you for taking the time to review.Im sorry that you havent been fully satisfied with your visit. I so appreciate it .. a very positive and reassuring experience. Here are 8 tips for writing great reviews. Ryan has been with us for 5 years now, and is an integral member of the team here at MINI Harrogate. Thank you for taking the time to leave us your rating!Customer Services. We value your feedback and take pride in providing the best possible customer service! Hi Anna,Thank you very much for 5* review! To a non- internet savvy, phone phobic pensioner organising her Mini love affair with a company over 200 miles away could prove to be a recipe for disaster! Huge thanks to Ellie, initially, and lastly to Steve and Paul. 2023 Trustpilot, Inc. All rights reserved. Details of the next generation Mercedes-Benz E-Class have been revealed ahead of the cars arrival later in 2023. Thank you to the whole team there for their patience and help, especially to Nathan B! Nothing is too much trouble for her and I'm always kept up to date with what's going on with my vehicle. Key has never worked and when I tried to get the issue resolved I was told I had to pay another 120 for someone to look at it. Took my Mini for its yearly service. 08:54:04 Attack ad 'not racist', Starmer says I was dealt with by Ellie who was excellent and the whole process went smoothly. The communication was great and consistent and has been the most straight forward car purchase I have had. Occasionally we will send out newsletters promoting our offers and discounts. Gelderd Motor Park, Gelderd Road, LS12 6EG Leeds, GB, Purchased my MINI from here several years ago now and it's always fantastic service. Stratstone MINI - . Meet our Service | Facebook To a non- internet savvy, phone phobic pensioner organising her Mini love affair with a company over 200 miles away could prove to be a recipe for disaster! Situated on Gelderd Road. Paul through discovering I owned an Abarth roadster manufactured a deal that enabled me to trade that in and get the more 30k dream machine. Took just one week from first visit to home delivery. Exclusive retail offers across the range. Exhaust was making a very strange noise. Kindest regards.Customer Services. Mark Riley, Scarcroft, Leeds. Thanks again!Customer Services. Date of experience: 03 March 2023 Very very poor customer service.Aggressive phone staff considering a mistake was made their end, causing a car to be sold to another garage.I rang to see if I could transfer a car from this dealership closer to home, to which a lady said she would find out the details and phone me back, a couple of hours passed and I received no phone call so I rang them, only to be met with an abrupt rude member of staff who proceeded to argue with me and blame staff shortage as an excuse not to have been called back, meaning Ive now missed out on a car.DO NOT RECOMMEND. Charged 150 for a diagnostic report. Approved by the manufacturer themselves, our range of Approved Used MINI vehicles are delivered with a host of benefits that guarantee you are investing in a quality example. Everyone's a winner. See how that goes. www.stratstonetynesidebmw.co.uk . Big thanks Jamie and co, you are doing things right. stratstone.com/dealers/mini-leeds/?utm_source=trust-pilot&utm_medium=organic&utm_campaign=trust-pilot&utm_content=mi, Replies to negative reviews in < 24 hours, Stratstone, Loxley House, Little Oak Drive, Annesley. Got to give a special mention to Rhiannon. No, response. Lady very helpful on the phone. I changed my mind several times of which I wanted. It went from a free MOT to recommending 700 worth of work using words like critical and imminent and this work wasnt even needed to get the car through its MOT. We hope to be of service to you again! He was polite, courteous and very professional in the way he conducted himself the whole time we were there, and did everything he could to be helpful. I was dealt with by Ellie who was excellent and the whole process went smoothly. For context, Elland Road, home of Leeds United, is located within walking distance. Well, went back to see Courtney sooner than expected, again fantastic service bought a Mini Cooper S Clubman Shadow Edition, presentation on collection was superb. Stratstone - MINI Doncaster Reviews | Read Customer Service Reviews of The whole experience I received this week has stopped me from buying a new BMW. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. We are absolutely thrilled that you have rated us so highly! Technician provide a very comprehensive report and video. Lady very helpful on the phone. Information provided by various external sources. Kindest regards.Customer Services, The whole of Stratstones team involved in my car purchase and the car handover where very efficient,friendly and answered my queries to my satisfaction. Many thanks to Mark and Gary for a great experience. The salesman was a very pleasant & helpful young man. Although the team were very busy Paul managed to successfully juggle ourselves and other customers by listening to our needs and arranging a test drive of a car meeting those whilst he dealt with other customers. Stratstone | 15,606 followers on LinkedIn. Unfortunately after the purchase the follow on care is terrible. I have bought my cars from Stratstone Mini for the last 20 years and over the last 10 from Gary Stewart who has provided the most fantastic customer care ever. Best wishes, Customer Services. Explore our extensive selection of Approved Used MINI, all of which come with a number of benefits. Stratstone BMW Reviews | Read Customer Service Reviews of www Do you agree with Stratstone - MINI Leeds's star rating? But, fortunately, the lovely people at Stratstone, Leeds make it something of a doddle. Kept in contact throughout, collected car later that day and it had even had a wash, thank you! MINI Leeds - Stratstone Hi John,We love receiving positive feedback and we appreciate your positive review of your recent visit to the MINI branch in Leeds.We hope you'll consider us again in the future with your automotive needs!Customer Services. Hi Marilyn,Thank you for taking the time to post this review.Your lovely feedback is very important to us, and we are really pleased that you had a positive experience at the MINI branch in Leeds.Have a nice day!Customer Services. Hi Chloe,Thank you for taking the time to review.Firstly, I would like to apologise for the experience you have had, I completely understand the frustration of this and I can assure you that this isnt the customer service we do aim to provide.I will ensure that all of your feedback is passed over to the relevant leadership team so they can take this on board and help identify any training needs going forward.Thank you,Customer Services. I was regularly kept up-to-date with the progress of my service. But, fortunately, the lovely people at Stratstone, Leeds make it something of a doddle. Jamie at service reception desk very helpful too. Have just purchased a new Mini Cooper Classic from Stratstone Mini Leeds. Hi,Thank you for taking the time to review.Firstly, I would like to apologise for the experience you have had, I completely understand the frustration of this and I can assure you that this isnt the customer service we do aim to provide.I will ensure that all of your feedback is passed over to the relevant leadership team so they can take this on board and help identify any training needs going forward.Thank you,Customer Services, Went into the leeds holbeck store as I had some issues with my locking nut. Everything I expected and was promised was done. Charlotte and her team sourced the car my daughter wanted, after a terrible experience from Arnold Clark I would avoid them. Find out how we combat fake reviews. Took my Mini for its yearly service. Set up a monthly service plan when I bought the car.Service Plan keeps costs manageable and happier using BMW as the service provider. Lady very helpful on the phone. Occasionally we will send out newsletters promoting our offers and discounts. We use dedicated people and clever technology to safeguard our platform. Hi Janet,Thank you for taking the time to leave us this fantastic review!We strive to provide excellent customer service at the MINI branch in Leeds.Thanks again!Customer Services. Stratstone Confirmed as BYD UK Leading Launch Partner, With Two Dealerships Opening This Week, New Range Rover SV Lansdowne Edition Unveiled at Stratstone Land Rover Mayfair, A Q&A with Land Rover Mayfair's Head of Business, Stratstone Mercedes-Benz of Ayr Sponsor Ayr Rugby Club for the 2022/2023 Season, Mercedes-Benz Reveal New and Upgraded Electrified E-Class, BMW Enables Digital Key Plus for Android Users, New smart #1 Electric SUV: Prices and Specifications Revealed, Jaguar Land Rover Announces 15 Billion Investment in EV, New BYD ATTO 3 Electric Car Review | Features and Walkaround, New 2023 BMW M2: Discover BMW's 453bhp Coup. Im sure Ill be back to see him in a few years for my 4th one. We hope to be of service to you again! Big thanks Jamie and co, you are doing things right. Here, you can find the latest Stratstone news and keep up-to-date with the most recent information. We value your feedback and take pride in providing the best possible customer service! Best wishes,Customer Services. Hi Mrs Diclemente,A huge thanks for taking the time to rate your recent experience with us.The leadership team love to see such great feedback!Have a nice day,Customer Services. All rights reserved. I wouldnt take my beloved mini anywhere else to have works done. If you would like further information, we take a detailed look at the history of the brands we work with and the cars they make within our Stratstone blog section. Customer Services, Simply excellent throughout. Stratstone - MINI Derby Reviews | Read Customer Service Reviews of www No one could find the fault except these guys. Stratstone - MINI Leeds Reviews | Read Customer Service Reviews of www No pressure selling at all brilliant customer service would highly recommend this dealership thank you Charlotte. Never call back never answer questions! I had an MOT, service and also had a new service plan set up. Seamless, professional and efficient service, from the moment i sent an online enquiry, Dave the manger was excellent, But Jessica who sorted my part exchange and sold me my new car was brilliant from start to finish, Just a call or email away for anything. My car was in on 4th April for a recall. Would 100% recommend this dealership. Gelderd Road, Leeds, West Yorkshire, LS12 6EG. A few weeks after servicing the car, I went in to determine what price would be quoted for two front tyres on our MINI COOPER. . At Stratstone, we are proud to represent some of the world's best premium and luxury car manufacturers. I am very pleased you are satisfied with your visit! Wallsend, England, United Kingdom . Our News Section provides you with the latest updates and details from the brands that we are proud to represent. Keep your eyes peeled for more Big Love content as we set out to deliver. Discover if MINI is the right brand for your lifestyle with the Stratstone MINI Road Test and First Drive Reviews. Now raised with Pendragon. Best wishes, Customer Services. Very very poor customer service.Aggressive phone staff considering a mistake was made their end, causing a car to be sold to another garage.I rang to see if I could transfer a car from this dealership closer to home, to which a lady said she would find out the details and phone me back, a couple of hours passed and I received no phone call so I rang them, only to be met with an abrupt rude member of staff who proceeded to argue with me and blame staff shortage as an excuse not to have been called back, meaning Ive now missed out on a car.DO NOT RECOMMEND. My son bought a second-hand car from Strastones and I paid for the car on my debit card. As always the service was top notch, personable and efficient, and got a great deal on my new car too. My loan car was amazing and so was the service and repair. Do you agree with Stratstone - MINI Leeds's TrustScore? We value your feedback and take pride in providing the best possible customer service! Charlotte and her team sourced the car my daughter wanted, after a terrible experience from Arnold Clark I would avoid them. Thank you Paul and Stratstone Mini for once again providing my son Jonathan with a Motability vehicle (Mini Cooper, 5 door) to enhance his lifestyle and daily needs. Business Development Manager Stratstone BMW and MINI Leeds 4d Edited 48 hours to sell! Hi Dawn,Thank you very much for 5* review! Yesterday I bought, what I imagine will be my last Mini - a Countryman in racing green. Verification can help ensure real people write reviews about real companies. Scratched, tyres cracked, carbon fibre loose. We use dedicated people and clever technology to safeguard our platform. We really appreciated being allowed to test drive the car on our own with a more than adequate time allowance & no distance restrictions. Hi Jack,We appreciate you taking the time to review us!I am very pleased everything was handled to your satisfaction!Enjoy your day!Customer Services. Avoid, avoid, avoid, BMW Derby. Here are 8 tips for writing great reviews. Exhaust was making a very strange noise. Be warned, my experience with Stratone mini Leeds was not pleasant.The sale person, however was accommodating and helpful, unfortunately that is where the positives end . Kept in contact throughout, collected car later that day and it had even had a wash, thank you! Holly was a new member of the sales team & in our opinion a great credit to the company. I found their customer service excellent, Hi David,I appreciate you taking the time to leave this review! Voice your opinion today and hear what 106 customers have already said. We use dedicated people and clever technology to safeguard our platform. Hi Phil,Many thanks for taking the time to provide us with this review.We love to see such great feedback! Find out how we combat fake reviews. Explore the MINI Special Edition range, a unique reimagining of popular MINI models designed for the individual within. Would 100% recommend this dealership. If you are thinking about selling your MINI, then you can get an instant valuation using our online Sell Your Car tool. Clearly they are getting too big a basic wage if they can afford to throw business away. MINI - Stratstone Stratstone - BMW Leeds Reviews | Read Customer Service Reviews of www Meet our Service Advisor, Ryan Alexander Pride. I found their customer service excellent, Hi David,I appreciate you taking the time to leave this review! Technician provide a very comprehensive report and video. Hi,Thank you so much for the review.We're thrilled that you had such a positive experience! I was given a courtesy car which helped me greatly. So I could also get my MOT completed on the same day. stratstone.com/dealers/mini-leeds/?utm_source=trust-pilot&utm_medium=organic&utm_campaign=trust-pilot&utm_content=mi, Replies to negative reviews in < 24 hours, Read 1 more review about Stratstone - MINI Leeds, Stratstone, Loxley House, Little Oak Drive, Annesley. I had an MOT, service and also had a new service plan set up. Stratstone | LinkedIn Have just purchased a new Mini Cooper Classic from Stratstone Mini Leeds. Check out what 115 people have written so far, and share your own experience. Thanks again! A range of videos can also be found on the Stratstone YouTube channel. Gary navigated me through delivery and the final fairly complex paperwork and took me through the new car. Big thank you to Rhiannon Berry, Hello Linda,Thank you so much for your great review!Your review is very important to us, as our goal is to deliver an outstanding customer experience. 2023 Trustpilot A/S. You can unsubscribe from this at any time. Merc drivers are not capable of thinking I would argue mgt gone bizarre how have you got him as GM? He and is colleague looked after us throughout the sale. Our Stratstone MINI retailers have access to a broad range of offers on MINI's range of new cars. Gelderd Motor Park, Gelderd Road, LS12 6EG Leeds, GB, Purchased my MINI from here several years ago now and it's always fantastic service. The purchase of my M4 was all done remotely, having said that Jessica Senior made the whole process feel very inclusive and personal. Your authorised local BMW retailer, with excellent offers on new and approved used BMW's. Despite living in Newcastle, Csilla arranged a personal video of the car for me and conducted all the relevant paperwork via Teams call. Great customer service at Stratstone MINI Leeds. Amazing service professional and helpful team. Very professional & efficient service. Hi Marilyn,Thank you for taking the time to post this review.Your lovely feedback is very important to us, and we are really pleased that you had a positive experience at the MINI branch in Leeds.Have a nice day!Customer Services. Damian as always and Ryan in the Service Dept were first class. his customer service was excellent. We went to test drive a car at Stratstone MINI Leeds on Sunday, 8th May and were met and hosted by Paul Rosen, who made us feel very welcome. Best wishes,Customer Services. We also ensure all reviews are published without moderation. Top service. Very helpful staff and delivered in super quick time. Stratstone MINI Leeds are very pleased to welcome the all new MINI Electric Awful experience and takes away the joy of owning a nice car. I had an MOT, service and also had a new service plan set up. We use dedicated people and clever technology to safeguard our platform. 762 talking about this. I will never use Stratstone Mini again. We are absolutely thrilled that you have rated us so highly! Hi,Thank you so much for the review.We're thrilled that you had such a positive experience! Top service. CarStore (Nottingham Road, Beeston, Nottingham, UK) . I will never use Stratstone Mini again. The MINI is loved by many and we are delighted to be able to offer a number of Approved Used MINI vehicles, through our network of 7 Stratstone MINI retailers. We never felt under pressure, and were offered a very reasonable price. We use dedicated people and clever technology to safeguard our platform. All my interactions, from the phone, to in person at the dealership, were very robotic. Hello LinkedIn, I have just under 48 hours to sell this STOCK BMW I4 40e M Sport with the amazing Pro Pack! Hi Jack,We appreciate you taking the time to review us!I am very pleased everything was handled to your satisfaction!Enjoy your day!Customer Services. The branch is always available for any assistance that you may need. Hi,Thank you so much for taking the time to review your experience with us. Do not go to stratstone hull bmw!! Anyone can write a Trustpilot review. Stratstone MINI - Posts | Facebook I was given a courtesy car which helped me greatly. Situated on Gelderd Road, Stratstone MINI Leeds can be found just off Junction 1 on the M621. The entire team at Leeds seem an exceptionally welcoming team. Hi Mark,A huge thanks for taking the time to rate your recent experience with us.The leadership team love to see such great feedback!Have a nice day.Customer Services, Swapped my Range Rover for a Mini Phev (for obvious reasons in this day and age)Whole process was very pleasant - Imran our salesman was helpful without being pushy The car looked like new when we picked it up Would highly recommend, Hi,Thank you very much for 5* review! Will definitely be back for all my servicing needs in future, Hello Andrew,Thank you so much for your great review! I spoke to a female reception advisor who informed me that someone would ring me back. Communication skills were top drawer. Ranjit started as a product genius and . Discover a comprehensive choice of official MINI accessories, parts and lifestyle products. Used MINI Cars For Sale - Stratstone For businesses Categories Blog. Thank you for taking the time to leave us your rating!Customer Services. Hi Marilyn,Thank you for taking the time to post this review.Your lovely feedback is very important to us, and we are really pleased that you had a positive experience at the MINI branch in Leeds.Have a nice day!Customer Services. Brought a car!! We value your feedback and take pride in providing the best possible customer service! Despite living in Newcastle, Csilla arranged a personal video of the car for me and conducted all the relevant paperwork via Teams call. Hi,Many thanks for taking the time to provide us with this review.We love to see such great feedback! Throughout, Paul laid out the options in an open and transparent manner and although clearly wanted to sell the more expensive motor, enabled the family to make the decision we wanted. I can see we would have a poor relationship if I bought a car from this dealership. I was looking to purchase a car from mini Leeds they offered me a great price on my car Paul Rosen Was very helpful & managed to get a great price for my car however I bought . Will certainly deal again. Purchase a new MINI Electric and enjoy a complimentary Pod Point home charger or 750 towards your deposit. I took the time to look through their website and choose a car nearly 40,000 . Do you agree with Stratstone - MINI Leeds's TrustScore? We appreciate you taking the time to do this, and hope you have a great day!Customer Services. I am still in touch with Paul, who might yet still sell us a car!The whole place, with its car showroom, caf and decoration looked flawless.Ibrahim, Hi Adam,Thank you so much for taking the time to review your experience with us. Everyone I spoke to during my visit was very welcoming and helpful Jamie was so kind courteous and reassuring, very attentive, added the oil I was able to purchase all with a big smile and lovely cheerful manner. Merc drivers are not capable of thinking I would argue mgt gone bizarre how have you got him as GM? Voice your opinion today and hear what 115 customers have already said. Hi Janet,Thank you for taking the time to leave us this fantastic review!We strive to provide excellent customer service at the MINI branch in Leeds.Thanks again!Customer Services. Absolute shambles of a company and I will never deal with them again. What is MINI Connected and How Do I Use It? 2023 Trustpilot, Inc. All rights reserved. Hi Mark,A huge thanks for taking the time to rate your recent experience with us.The leadership team love to see such great feedback!Have a nice day.Customer Services, Swapped my Range Rover for a Mini Phev (for obvious reasons in this day and age)Whole process was very pleasant - Imran our salesman was helpful without being pushy The car looked like new when we picked it up Would highly recommend, Hi,Thank you very much for 5* review! Do you agree with Stratstone - MINI Leeds's TrustScore? Its lovely to see you had a great experience with us!Customer Services. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews.Jokes To Cheer Someone Up In Hospital, Monroe Township High School Honor Roll, Apple Senior Manager Salary Uk, Fake Newsela Class Codes 2021, Platinum Cherry Strain, Articles S